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Cherwell Software

Make work flow

Project goals

Cherwell Software was launching a shiny new brand and looking towards the future. They needed their content management system to support their growing needs for localization, an expanded resources list and multiple content authoring teams.

Our role

Turn Agency supported with the redesign and build of their new website by refactoring the experience on Sitecore Digital Experience Platform. Now Cherwell is in position to leverage personalization as well as insights gathered from Sitecore’s Online Marketing Suite.

CMS Selection

Cherwell was considering moving away from Sitecore to a new content management system. After doing a bit of digging, we realized that they were most likely unhappy with their CMS implementation rather than the platform itself. We sat down and reviewed the options, eventually steering Cherwell toward a fresh implementation of Sitecore’s Digital Experience Platform as the most powerful and extensible option to meet their needs today while supporting their goals for the future.

A growing list of resources

Cherwell is a thought leader in Enterprise Service Management for IT. Their growing list of webinars, blog posts (which were hosted on a separate platform), whitepapers and events weren’t showcased well enough on their old site. Turn Agency designed and built them a comprehensive resource library that handled robust filtering, keyword search and the ability to feature high profile events or research.

Planning for the future

Thanks to our fresh implementation of Sitecore, Cherwell launched its site in multiple languages in 2019.

In January 2021, Cherwell was acquired by Ivanti.